Privacy Policy

Privacy and Data Collection

Festoon Publishing respects your privacy and is committed to protecting any personal information you share with us. We only collect information that is necessary to provide our services, process orders and respond to enquiries.
Information may include your name, email address, phone number, and shipping details when you make a purchase or contact us through the website.

How We Use Your Information

Your information is used only for the purposes for which it was provided.
This may include:

• Responding to enquiries and customer service requests
• Processing book orders and payments
• Managing author submissions and publishing projects
• Sending newsletters or updates if you have opted in

We do not sell or share your information with third parties unless required by law or necessary to complete an agreed service (such as payment processing or delivery).

Data Security

We take reasonable steps to protect your personal information from misuse, loss or unauthorised access. All online transactions are processed through secure third-party gateways.

Access and Correction

If you would like to access or update your personal information, please contact us at sales@festoonpublishing.com.au. We will respond to all requests within a reasonable timeframe.

Updates to This Policy

Festoon Publishing may update this Privacy Policy from time to time. The latest version will always be available on our website.
Last updated: October, 2025