Terms and Conditions

Introduction

These Terms and Conditions govern the use of the Festoon Publishing website and any purchases or services provided through it. By accessing our site or placing an order, you agree to be bound by these terms.

General Use

The content on this website is for general information only. Festoon Publishing reserves the right to update, change or remove content at any time without prior notice.

Orders and Payments

All book purchases are processed securely through our online store. Prices are listed in Australian dollars and include GST unless otherwise stated. Payment must be received in full before goods are shipped or services commenced.

Shipping and Delivery

Orders are shipped through reliable postal or courier services. Estimated delivery times may vary depending on location. Festoon Publishing is not responsible for delays caused by postal or courier networks once items have been dispatched.

Returns and Refunds

If a book arrives damaged or faulty, please contact us within seven days of delivery to arrange a replacement or refund. Returns for change-of-mind purchases may be considered at our discretion if the book is returned in its original condition.

Author Services

Authors engaging Festoon Publishing for publishing, design or printing services will receive a written estimate before work begins. All project costs must be confirmed and approved prior to production.
Authors retain copyright to their work unless otherwise agreed in writing. Festoon Publishing reserves the right to decline publication of material that is deemed inappropriate or inconsistent with our publishing standards.

Limitation of Liability

Festoon Publishing is not liable for any loss or damage arising from the use of this website or the services provided, except as required under Australian consumer law.

Governing Law

These terms are governed by the laws of Queensland, Australia. Any disputes will be handled in the courts of Queensland.